Date
Headline
Camelot selects Hornbill's Supportworks ITSM solution to deliver superior customer service
Hornbill Systems, a leading provider of IT support and service management solutions today announced it has been awarded the contract to supply Camelot Group plc, the UK National Lottery operator with a tailored IT Service Management solution.
Hornbill Systems, a leading provider of IT support and service management solutions today announced it has been awarded the contract to supply Camelot Group plc, the UK National Lottery operator with a tailored IT Service Management solution.
Hornbill to challenge top-tier service management solution providers, say analysts
Recent findings by both Butler Group and the Help Desk Institute show Hornbill Systems' hard work and dedication to developing high-quality mission critical help desk systems is showing impressive results. Both highly respected industry analysts found that Hornbill is seen as a top-tier player who is challenging many of the longer standing ITSM solution vendors
Recent findings by both Butler Group and the Help Desk Institute show Hornbill Systems' hard work and dedication to developing high-quality mission critical help desk systems is showing impressive results. Both highly respected industry analysts found that Hornbill is seen as a top-tier player who is challenging many of the longer standing ITSM solution vendors
Hornbill Announces Extended CHEST Offers
Hornbill is delighted to announce that it has reached agreement with Eduserv CHEST (Combined Higher Education Software Trust) to extend the Offers currently in place for a further year, to 31 August 2005.
Hornbill is delighted to announce that it has reached agreement with Eduserv CHEST (Combined Higher Education Software Trust) to extend the Offers currently in place for a further year, to 31 August 2005.
Hornbill Announces the release of Assetworks Discovery Version 4.0
Hornbill Systems, a leading provider of IT support and service management solutions today announced the latest release of its new Assetworks Discovery product.
Hornbill Systems, a leading provider of IT support and service management solutions today announced the latest release of its new Assetworks Discovery product.
Hornbill Announces Expansion into North America
Hornbill Systems, a leading provider of IT support and service management solutions today announced it has opened up operations in North America
Hornbill Systems, a leading provider of IT support and service management solutions today announced it has opened up operations in North America
Hornbill Announces Out-Of-The-Box Integration with Centennial Discovery
Hornbill Systems, a leading provider of IT support and service management solutions today announced its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates are now available with out-of-the-box integration with Centennial Discovery, the software and hardware asset tracking solution.
Hornbill Systems, a leading provider of IT support and service management solutions today announced its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates are now available with out-of-the-box integration with Centennial Discovery, the software and hardware asset tracking solution.
Hornbill Announces Out-Of-The-Box Integration with LANDesk® Management Suite 8
Hornbill Systems, a leading provider of IT support and service management solutions today announced its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates are now available with out-of-the-box integration with LANDesk® Management Suite 8.
Hornbill Systems, a leading provider of IT support and service management solutions today announced its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates are now available with out-of-the-box integration with LANDesk® Management Suite 8.
Hornbill Announces Open Integration Strategy
Hornbill Systems, a leading provider of IT support and service management solutions today announced its intention to formalise its open integration policy.
Hornbill Systems, a leading provider of IT support and service management solutions today announced its intention to formalise its open integration policy.
Hornbill's Supportworks Rehearses for Success in Athens
Hornbill Systems Limited, a leading supplier of Service Management solutions today announced it has received positive feedback from Atos Origin, following technical rehearsals in preparation for the Athens Olympic Games.
Hornbill Systems Limited, a leading supplier of Service Management solutions today announced it has received positive feedback from Atos Origin, following technical rehearsals in preparation for the Athens Olympic Games.
Hornbill Provides Support Solution to ATOS Origin
Hornbill Systems Limited, an innovative provider of service management solutions, today announced it had won the contract to provide its IT Service Management solution, Supportworks, to Atos Origin event management.
Hornbill Systems Limited, an innovative provider of service management solutions, today announced it had won the contract to provide its IT Service Management solution, Supportworks, to Atos Origin event management.
Hornbill Supportworks ITSM Receives PinkVERIFY™ Certification
Hornbill Systems, a leading provider of IT support and service management solutions today announced its Supportworks ITSM product has achieved the PinkVerify™ Service Support Enhanced certification.
Hornbill Systems, a leading provider of IT support and service management solutions today announced its Supportworks ITSM product has achieved the PinkVerify™ Service Support Enhanced certification.
Download the ITIL Experience Whitepaper
Commissioned by Hornbill Systems and The Help Desk Institute and authored by Noel Bruton, a globally respected expert on IT services management and author of 'How to Manage the IT Helpdesk' and 'Managing the IT Services Process', the ITIL Experience provides invaluable insight into the experiences of organisations that have adopted ITIL best practice.
Commissioned by Hornbill Systems and The Help Desk Institute and authored by Noel Bruton, a globally respected expert on IT services management and author of 'How to Manage the IT Helpdesk' and 'Managing the IT Services Process', the ITIL Experience provides invaluable insight into the experiences of organisations that have adopted ITIL best practice.
Hornbill Says ITIL 'Almost Delivered'
Hornbill Comments on 2004 ITIL Survey
Hornbill Comments on 2004 ITIL Survey
Hornbill Spreads the Reach of Support at HITS 2004
25 Prizes of Dell Axim X3 Handheld Computers for Pre-registered and Seminar Visitors Free copy of this year's research, The ITIL Experience, from Hornbill stand 220
25 Prizes of Dell Axim X3 Handheld Computers for Pre-registered and Seminar Visitors Free copy of this year's research, The ITIL Experience, from Hornbill stand 220
Hornbill Systems Continues Partnering with Helpdesk Institute for a Further Year
Hornbill systems, an innovative provider of support and service management systems is pleased to announce it has extended its strategic partnership with the Help Desk Institute (HDI) for a further year.
Hornbill systems, an innovative provider of support and service management systems is pleased to announce it has extended its strategic partnership with the Help Desk Institute (HDI) for a further year.
Addleshaw Goddard Wins Using Hornbill Supportworks
Following legal firm merger legacy system replaced in favour of Hornbill's Supportworks
Following legal firm merger legacy system replaced in favour of Hornbill's Supportworks
Beyond IT Service Management - Spreading the Reach of Support
By Patrick Bolger, Sales and Marketing Director
By Patrick Bolger, Sales and Marketing Director
