Hornbill Systems, the provider of service management solutions, has opened a new office in the city of Irving, Dallas. Hornbill’s office is situated in a new high-tech development site, located for fast access to Dallas Fort Worth (DFW) airport. Hornbill’s office space will accommodate its growing team of sales, technical support, finance and operational staff to meet the increasing US market demand for its solutions. Hornbill is in the process of linking the Dallas office to its UK headquarters’ communications network, providing a seamless extensive full service to both customers and staff.

Hornbill’s office, which benefits from catering and gym facilities on-site, includes bespoke training facilities for customers. Technical customer support and training is provided by ITIL-certified staff, offering customers the benefits of their experience in IT Service Management Best Practice.

Gerry Sweeney, CEO of Hornbill Systems commented, “This is an exciting time for Hornbill Systems, as the US market is opening up so many new opportunities. Since opening our first US office in 2004, we have acquired a number of customers which includes Drew University, University of Colorado and Half Price Books.

“This success has fuelled the need for us to open a second office to support customers with local training, meeting areas and sales and technical support. The site that we have chosen is an ideal central US location which provides us with an excellent facility to service our customers, with convenient access to the airport as well as pleasant surroundings and premises.”