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Tightening the Belt on IT Service Management
Faced with budget cuts coupled with the challenge of maintaining customer satisfaction, how can IT rise to the challenge? This new white paper investigates ways that the proactive IT department can deliver some quick wins that increase efficiency and reduce costs. Includes: - Strategies for cost optimisation - ITIL guidance for service improvement - Demonstrating business value through 'Quick Wins" - Real life examples of efficiencies delivered. Read the white paper - don't be a victim!
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