Control changes to the infrastructure with release management
To effectively manage the IT infrastructure, change requests require tight control. Once a change has been approved, it is scheduled for release. Supportworks ITSM provides Service Managers with a single screen to view and control scheduled releases, displaying comprehensive detail to indicate release type, status, planned rollout and planned completion date, and enabling tight control of support resources with minimal impact on service availability.
Click on the image to see full-size view.
Back to IT Service Management (ITSM) & ITIL Software overview
